Ongoing and maintenance support

Command Mode’s ongoing and maintenance support services enhance the ongoing performance and reliability of your IT infrastructure, covering all core scopes: Network, Audio/Visual, Voice, Cabling, Server & Desktop, CCTV, Door Access etc.

Contracts are offered as types of services categorized as below  

• Help Desk Support

• On‐Site Engineering

• Regular Preventive Maintenance

• MFR Warranty & MRF Support management & coordination

• Coordination Service related to hardware Faulty, RMA, Spare Replacement

• Advanced Spare Replacement/Spare Loaning

• Documents and drawings update & management based on MAC (Move, Add, Change)